Our Staff

Dale Roberts, HIS

Dale Roberts, HIS

Hearing Instrument Specialist

Dale Roberts has had the pleasure of helping people hear better for 20 years. He strives to be on the leading edge of technology to be able to give the patient the best possible hearing. But, he believes it’s even more important to listen to the patients needs.

DeAnne Pacheco, HIS

DeAnne Pacheco, HIS

Hearing Instrument Specialist

Bio coming soon.

Marlyn Sullivan

Marlyn Sullivan

Patient Service Coordinator

Marlyn Sullivan is a Patient Service Coordinator. Marlyn is originally from Garden Grove, California and moved to Albuquerque, New Mexico in 2005. Marlyn is currently enrolled at Ultimate Medical Academy and is getting her Associates in billing and coding in May 2019. Marlyn began working in the hearing industry in 2018 and was drawn to their profession because I wanted to make a difference in a person life.

What Marlyn loves most about helping save hearing lives is that I can make a difference even if it is small in a person life. Outside of saving hearing lives, Marlyn loves hobbies such as helping the community through Cornerstone Apostolic Church, hiking, and spending time with my son.

woman with ipad background

Customer Reviews

Whitney is always a joy! I was mistaken about my appt time and they got me in Within the hour. Very accommodating!

Peggie Churchill, on Google

Excellent service! I was very pleased with their attention and professionalism. Thank you Soundpoint!

Patricia Martin, on Google

Very pleased with the service I received during one of my routine checkups. I've enjoyed my hearing aids now for several years. I had noticed the right ear volume was no longer balanced and needed some maintenance. The necessary adjustments were all performed swiftly and professionally. Thanks SoundPoint.

Horton Struve, on Google

Excellent experience.. Victoria was so helpful... Felt treated like a VIP customer.....

Steven Lustbader, on Google

Schedule Your Free Hearing Screening

Schedule Now